Boarding reservations during peak periods, holidays, and when boarding is full and adding pets to the waitlist, require a non-refundable $50 security deposit per pet family.

Deposits are due at the time the reservation is made and will be applied to the cost of the service booked.

If canceling during peak times, your reservation or appointment can be canceled up to 14-Days before the day of the reservation or appointment. If canceling within 14-Days, the deposit is non-refundable.

If canceling during non-peak times, your reservation or appointment can be canceled up to 48-hours before the day of the reservation or appointment. If canceling your pet’s reservation or appointment within 48-hours, the deposit is non-refundable.

Changes to reservations will not incur a loss of deposit but will be subject to availability.

Peak Time Fee: additional $2 per night.

PEAK TIMES

• March 25 – April 20
• May 22 – Sept 10
• Nov 20 – Dec 1
• Dec 16 – Jan 10

**Boarding stays with the included activities are 24-hour; starting at 12:00pm on the first day to 12:00 pm the next day.
A new Boarding day starts at 12:00 pm (like a hotel)**

BOARDING PET DROP-OFF HOURS

M-F 6:30am – 6:30pm
SAT-SUN 8am – 10:30am or 3pm – 6pm
HOLIDAYS 8am – 10:30am or 3pm – 6pm

BOARDING PET PICK-UP HOURS

M-F 6:30am – 6:30pm
SAT-SUN 8am – 10:30am or 3pm – 6pm
HOLIDAYS 8am – 10:30am or 3pm – 6pm

Boarding Pick-Up Fee’s apply to pet’s picked up after 12:00pm and will include a $15 afternoon care fee since a new boarding day starts at 12:00pm. *Exception: the drop-off and pick-up fee’s are waived for pets in our VIP Dog Lodging Package and Spoiled Kitty Lodging Package. The pick-up fee can be waived if adding a bath or groom to the reservation. Ask us for details!

Boarding Drop-Off Fee’s apply to pet’s dropped-off before 12:00pm and will include a $15 morning care fee since a new boarding day starts at 12:00pm. *Exception: the drop-off fee is waived for all pet’s except those lodging in our Standard Dog Lodging Roomy and Luxury and our Standard Cat Lodging.

*IMPORTANT NOTE: Saturday, Sunday and Holiday pick-up and drop-off times are 8:00am-10:30am or 3:00pm-6:00pm. Staff are changing shift and at lunch from 11:00am – 2:30pm and may not be in the building.

EARLY DROP-OFF & PICK-UP
M-F before 6:30am: $10 (by appointment only)
Sat-Sun before 8:00am: $10

LATE DROP-OFF & PICK-UP
M-F after 7:00pm: $10 (by appointment only)
Sat-Sun after 6:00pm: $10

**A NEW BOARDING DAY starts at 12:00pm**
Boarding or Daycare same day reservation Fee: $10

When making your reservations, Pawsitive requires 24 hour notice
in order for us to verify reservation capacity,
schedule staff and ensure your pet’s current vaccinations are on file.

All transportation is within a 20-mile radius

ROUND TRIP – $50
DROP OFF – $35
PICK UP – $35